Gamification Case Study #2 – Game On: Gamification Strategies Motivate Customer and Employee Behaviours
Gamification can also be used to motivate employees. Pharmaceutical company Omnicare, which uses IT management cloud service ServiceNow, introduced gamification to improve its IT Service Desk operating model How Games Work “It’s using the dynamics and mechanics of psychology that make games so addicting, so sticky, so engaging,” Gamification can also make intimidating processes fun, …