Many IT Systems for business tasks and work are now using ‘social’ elements that were similarly regarded as trivial just a few years ago, so why shouldn’t the same be the case with gami cation
Gami cation is not new – a very simple example of this already in place would be for sales and commission – the more sales a person makes, the more money that they earn. At home of course we use gami cation often with our children – giving them points and scores for good behaviour and for completing shared family tasks, as well as using this as means to identify and discourage unacceptable behaviour and quality of work.
So it looks like it works and can be a real bene t. Whilst many organisations are embracing gami cation in some way, there are still many sceptics who don’t like or understand it and are still not inclined to investigate or implement it. The GEN Y gami ed generation is now 25% of the total workforce and this number will obviously continue to grow – so gami cation is here to stay. Let’s take a closer look at the machinery of gami cation in order to dispel some of the myths.
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To make things even simpler, Freshservice is also integrated with other popular apps like Google Apps, Dropbox, Freshbooks, Harvest, Pivotal Tracker, SurveyMonkey and more. From the makers of popular customer support software Freshdesk, Freshservice is the IT service desk of the future, on a quest to take the boring out of IT